Recently, a pertinent question surfaced during an Ownership Spirit® seminar I was teaching to a group of leaders. One leader asked, “How do you help people elevate their presets about themselves.”
 
Anyone who is parent, youth advisor, or team leader at work knows the scenario behind the question. We all know people who are under-performing—not because [...]

As we work toward designing results-conducive cultures, consider two laws of the mind:
(1) The mind does not solve general problems;
(2) The mind does not achieve vague or general goals.
 
When it comes to behavior, specificity rules. Teams who define their standards and mutual expectations in specific terms set themselves apart, enabling themselves to convert [...]

Last week I had a conversation with a CEO concerned about what he called an “atmosphere of resentment” festering in the ranks of his organization. That led to a discussion on the “origin of cultures” that I think would make for a profitable topic here in the Qummunity.
My observation to him was that most organizations [...]

Yesterday, I had the opportunity of delivering the keynote address at the Arizona Management Society, which meets for a luncheon meeting on a monthly basis. I viewed this invitation as somewhat of an honor because September is the “kick-off” month for the new year (AMS takes the three summer months off), and the organization puts [...]

For good reason we extol the value of sound processes. Indeed it could be argued that most highly successful enterprises are the end product of well designed and well executed processes. While we celebrate their merit, let us not lose sight of the fact that processes do not run themselves. When, in fact, processes are [...]