When we sense or perceive a lack of control, we tend to slow down.

 Weird, I know, but I just kept pursuing that line of thinking, and applied it to the workplace. What ultimately influences whether a person speeds up or slows down on the job?  I think it has to do with a sense of control stemming from conditions that are not as objective as a slippery highway.

 In fact, the conditions are quite subjective and open for interpretation. In victim thinking, much of the “my input doesn’t count” and “there’s nothing I can do” mentality is often  more perception than reality. People unduly limit their influence and stew in the consequences without even realizing it.

Far from “there is nothing I/we can do,” there is virtually no end to what committed minds can do when they see how many options they truly have and how many creative solutions can be generated out of a “we can and we will” mentality.  

 The Key to transforming victim thinking into owner thinking—as individuals and as teams—is to teach people where their Locus of Control actually lies and lead them to an appreciation of the spectacular personal benefits that come from exerting control where control will succeed.

So, let me share with you  three simple steps to increase your personal accountability:

1.  Enthrone Commitment

The old adage, Let your word be your bond, seems out of synche with today’s “show me a loophole and I’ll drive a truck through it” mentality. Yet, the world is starved for people who can truly be counted on—who honor commitments, large or small. The principle of commitment-keeping is a principle of power. Look at what has happened to the individuals and organizations who have flouted that principle.

2.  Make No Idle Promises

Every promise we make and keep, however small, adds to our personal power and the influence we wield. Conversely, every unkept promise diminishes our influence. The next time you are inclined to say, “Hey, I’ll call you and we’ll go to lunch,” stop and think, “Do I really mean that? Do I really intend to call?”  If that’s not your real intention, don’t dilute your power by making a promise you do not intend to keep.    

3.  Stop Shrugging Off Lapes

If you make a commitment and do not complete it, don’t just dismiss it with some lame excuse about how busy you were. Own up and fess up.  Call the other party, acknowledge your lapse and apologize. If you conscientiously clean up your messes as you go, you will become less inclined to make them in the first place. 

Thanks again for reading and being part of the Quma Qummunity!